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  • We, Trimax Global Private Limited (hereafter "us”, "our" or "we") consider the protection and confidentiality of your personal data are of the utmost importance. As such, we are committed to protecting and respecting your personal data in accordance with the provisions of the personal data Protection Act 2010 ("PDPA").

    This policy explains our policies concerning the collection, processing, management and protection of personal data on our website.

  • Collection of Personal data

    As a visitor to our website, we may request that you provide your personal data, to enable us to enter into transactions with you or to communicate with you regarding our business.

  • Types of Personal data Collected

    The list of personal data stated below is not exhaustive and may include other personal data depending on the nature of dealings or transaction. When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Mailing address, Phone number, Credit card information or other details to help you with your experience.

  • Disclosure of Personal data

    Your personal data may be processed or transferred to entities in or outside of Malaysia. We will take all reasonable measures to ensure the following:

    1. Access to your personal data is restricted to our staff or authorized contractors bound by relevant data privacy regulations.

    2. Your personal data may be disclosed to relevant third parties (in or outside of Malaysia) as required by law. As such, use of our website constitutes valid consent to these disclosures.

  • Third Party Websites

    Our website may link or direct you to other websites or external content resources, which are not within our control. Links to other sites are provided for your convenience and information. While we use reasonable efforts to ensure that we link or direct you only to websites that share our privacy and security standards, we cannot fully guarantee third party compliance. As such, we will not be responsible for the protection and privacy of any personal data that you provide on those websites. These sites may have their own privacy statement in place, which we recommend you review if you visit any linked websites. You should therefore exercise caution including reviewing the privacy policy of those websites before disclosing any personal data.

  • Cookies

    A cookie (small text files that store information on your hard drive) may be used in the processing of your personal data. Your computer or device sends a copy of this text file whenever it communicates with our server. Cookies help us to understand which sections of our websites are frequently visited. With this information, we can adapt our website to suit your demands and to provide you with a more customized and personalized user experience. We may collect the following information during your visit to our website and the fully qualified domain name from which you accessed our site, or, your IP address:

    (i) the date and time you accessed each page on our web site;

    (ii) the URL of any webpage from which you accessed our site (the referrer);

    (iii) the web browser that you are using and the pages you accessed.

    Some web pages may require you to provide a limited amount of personal information in order to enjoy certain services on our websites (system login credentials, email address and contact, etc.). This personal information will only be used for its intended purposes only, i.e. to respond to your message or deliver the requested services. You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent.

  • Accuracy and Correction of personal data

    We take all reasonable steps to ensure that your personal data provided to us is accurate and relevant only to the lawful purposes to which it was obtained for and is kept in the manner whereby the accuracy and completeness of your personal data is not affected and your personal data is up-to-date.

  • Protection of Personal data

    Your personal data will be kept and processed in a secure manner. The appropriate administrative and security safeguards, policies and procedures will be implemented, as far as practicable, in accordance to the applicable laws and regulations. We will, as far as practicable, aim to prevent any unauthorized and unlawful processing of, and the accidental loss, destruction or damage to your personal data.

  • Right to Access, Restrict and Correction

    You may request for a copy of your personal data which you have provided to us by submitting your request in writing specifying the personal information you wish to access to us in which a fee will be charged to you (if necessary).

    If any of your personal data is incorrect or incomplete, the correction will be done without any charges, and you may submit your request in writing specifying the incorrect information and the correct information for us to replace it with.

    You have the right to limit in part or wholly any of the processes by which your personal data is subjected to in terms of the operations allowed to be performed upon it, the period of time allowed or alternatively the date line of the consent given. You may at any time withdraw or amend, in full or part, your processing consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable period.

  • Retention of Personal data

    We will retain your personal data for the period necessary to fulfill the many different purposes outlined in this policy or for such period as may be necessary to protect the interests of the company and/or its customers as may be deemed necessary, or where otherwise required by the law and/or where required by the Company's relevant policies.

  • Changes to our Policy

    We may, from time to time, need or be required to change our policy to comply with or be consistent with changes in applicable law and regulations, as well as our business operations or policies. As such, you may wish to review any changes to our policy from time to time.

  • Exclusion of Liability

    We shall not be liable for any purported violation, breach or non-compliance with any precepts of privacy or the protection of personal data in the following instances:

    (a) Where an act of nature or event outside our control results in the damage, malfunction, or destruction in any equipment or machinery used to secure, store or process personal data;

    (b) Where the personal data is readily available or able to be found in the public domain;

    (c) Where despite our best efforts, there is unauthorized access, modification, alteration, misuse, tampering or abuse of personal data caused by the malicious or fraudulent or criminal acts or conduct of a third party not being under our control or direction.

  • Notices

    If you wish for any clarification by us via any mode of communication, you may contact:

    Trimax Global Private Limited

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